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email support

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Why do I have to subscribe to this email service, I am a regular customer of Talktalk

les83
First Timer
Private Message TalkTalk

on ‎29-07-2025 10:23 AM

Message 2 of 2

I have been a customer of Talktalk for many years, and still am a customer for broadband. I've done my best to register this, but still I have been forced to pay a subscription. To say I am disappointed is putting it mildly. I have been unable to get information from Talktalk.  I have now subscribed, because I do not want to lose my email address, but to say I am not happy is putting it mildly

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1 REPLY 1

kanya-TT
Support Team
Staff
Private Message

on ‎29-07-2025 10:45 AM

Message 1 of 2

Hey there, @les83. We apologize for the inconvenience this has caused. I take it you have received comms that were sent to you incorrectly seeing you have an active broadband account with us? 

 

Kanya

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