setting up windows 11 on Monday my incoming emails worked but sending did not. Now my tiny world emails do not work. Have TalkTalk taken my Tiny world email address off the system ? I have paid them for many years for my landline phone and broadband. Please advice .
Hi @Dotbil , thank you so much for getting back to us, we are so happy to hear that. Should you need further help or clarity, please feel welcome to get back to us and we will be here to help.
Apart from what we have discussed, would there be anything else you would like for me to further assist you with apart from what we have discussed today?
I understand and thank you for confirming. At the moment as the migration is currently on place, please note that we are aware of certain issues like sending emails which are affecting our clients. I do apologise for any inconvenience and difficulties that this may have caused as are working hard to resolving this matter. We will share communication to al once this matter has successfully been resolved.
That would explain why when I just tried to send an email to my TalkTalk.net address it failed. This was just a test to see if it was still working. it failed. So I will be patient. Let me know when both mail boxes have been updated and are usable.
Hi there @Dotbil, we're able to view that in your account. At the moment, please hang in there as the change is still underway and a lot of updates are being done as well. Thanks
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
