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blocked emails

drking
Conversation Starter
Private Message TalkTalk
Private Message TalkTalk

Message 4 of 4

I've had several people report that emails to my talktalk account are being blocked, eg

 

[removed image]

 

Advice please! Usually these people send to me successfully

3 REPLIES 3

Message 1 of 4

Hi drking,

 

Sorry, I don't know what the cause of the problem was. (Regarding posting personal information, if we need personal information we will ask you to either send it by PM or enter it in the private notes section of your community profile)

Thanks

Chris

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Message 2 of 4

Thanks for the reply

I've not had anyone tell me they've been blocked, but they might not tell me now. So I don't know.

 

Could you tell me what the issue was, or is?

 

I included the image as without it there's no way to diagnose what happened. I was aware that it had some personal info, but because talktalk only support through a public forum I didn't have any option.

 

I did not get a notification of your reply, though I did tick the right box (and it is still ticked) - hence my delay

 

 

 

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi drking,


Are you still experiencing this problems? (I've removed the image as it contains personal information)

Chris

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