cannot send email to hotmail.com

[paja32]

AS REQUESTED RE POSTING   middle of this week sent email to my sister on a hotmail.com address and got a messege from postmaster cannot be delivered etc   have been investigating by link click why and this is what comes up     153.92.124.205 SPAMHAUS   you are on this list  ONLY YOUR ISP CAN GET YOU OFF IT

so I want you to fix this for me please   it all started on talktalk WEBMAIL    thanks

[paja32]

sabelo TT      have done so

[sabelo-TT]

@paja32, please start a new thread for further assistance. 

[paja32]

keith    not convenient for me to do that yet but somebody joined my link with same problem and said they had done than and got new wan number and it still does not work still on   SPAMHAUS  so please forward to email person on shift and ask them to remove me from the list as it says only ISP can you this  thanks

[KeithFrench]

Hi @JD1000 

If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.

Thanks.

[JD1000]

Hi I have the same issue, I have already refreshed the router and have a new IP address but still have Spamhaus blocking randomly

Checking the DKIM (DomainKeys Identified Mail) record for talktalk.net:email shows in the image attached TalkTalk.net does not have DKIM configured on there mail servers hence Spamhaus detecting and rejecting emails
  Test Result  

DKIM Record Published

No DKIM Record found

This looks like a TalkTalk misconfiguration/not configured maybe on there mail servers? 

[KeithFrench]

It is easy to get yourself a new WAN IP address. Not knowing what package you are on, leave the router off for about an hour on Full Fibre, or overnight on Broadband or FTTC.