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email support

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e mail account

terry1309
Newbie
Private Message TalkTalk
Message 2 of 2

My e mail account has been hacked today and I need advice on what to do. I do not know what phone number to ring or who to contact directly

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

At this stage in the day, forum staff are unlikely to pick this up, @terry1309.

 

Agents are available on 03451 720088 [till 7pm] and Chat [till 9pm].

 

See if you can reset your password:

 

https://community.talktalk.co.uk/t5/Articles/Changing-your-email-password/ta-p/2556067

 

Also run antivirus and anti malware checks on all devices. 

 

Complete your community forum profile details for Talktalk staff to identify your account and follow up later in the week. 

 

Go via your avatar; settings; drop down....add information required in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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