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emails not sending

Gandi
First Timer
Private Message TalkTalk
Message 2 of 2

yesterday evening my emails stopped sending with error code "too many recipients". I reduced it to one recipient but it still says "too many recipients"

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1 REPLY 1

Gondola
Philosopher
Private Message TalkTalk
Message 1 of 2

Hi @Gandi 

 

The spam protection has been triggered to temporarily stop the sending from the mailbox.

 

What TT error code did you see? A TT501 error means the rate limit will be relaxed in an hour. Other codes may impose a rate limit for up to 24 hours.

 

It depends on what caused the sending limit to be exceeded.

 

Sending to a lot of recipients would trigger a temporary stop. Actual or suspected unauthorised use would trigger a lower limit that even normal use would trigger.

GondolaCommunity Star 2017-2024

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