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email support

Ask us about your TalkTalk email account and Webmail.

receiving/sending e-mails

kaymm
Sightseer
Private Message TalkTalk

3 hours ago

Message 2 of 2

What is going on? I am finding more and more companies & organisations are blocked from contacting me and me contacting them. I cannot communicate with my travel agent via a talktalk e-mail address nor can I communicate with the electricity company and goodness knows whether other organisations have been trying to reach me. All this seems to have happened since AI and since I have been receiving a rash of scam e-mails purporting to have come from TalkTalk (these have been forwarded to them)

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1 REPLY 1

Ady-TalkTalk
Support Team
Staff
Private Message

3 hours ago

Message 1 of 2

Unfortunately, many customers opened those phishing mails and this has led to a huge increase in outgoing spam which has resulted in accounts being blocked and filters having to be put in place to kerb the amount of spam. Hopefully, the team at OpenXchange will get on top of it soon.

 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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