You'd be best to speak to the Shell Migration team on 03451 720088 (open 9am - 7pm) as staff here cannot help with migrated customers at this time.
Be specific when the phone is answered and ask for the Shell team.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
