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shell migration team

Shell151
First Timer
Private Message TalkTalk

on ‎29-11-2024 03:18 PM

Message 3 of 3

Have moved from shell energy and can not  access my emails 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎02-12-2024 08:39 AM

Message 1 of 3

Hi Shell151, you must speak to the shell team I have no access to the shell systems so cannot help. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎29-11-2024 03:35 PM

Message 2 of 3

You'd be best to speak to the Shell Migration team on 03451 720088 (open 9am - 7pm) as staff here cannot help with migrated customers at this time.

 

Be specific when the phone is answered and ask for the Shell team.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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