unable to sign in my account
on 22-01-2024 10:53 AM
Message 48 of 48
engineers can you please help me sign into my e-mail address very urgent
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47 REPLIES 47
on 16-12-2024 06:57 AM
Message 21 of 48
Hi Dinnis,
Please can you create your own topic and we can look into this for you. Please do not post any personal information on the Community.
Thanks
Michelle
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on 14-12-2024 04:51 PM - last edited on 14-12-2024 05:16 PM by Gliwmaeden2
Message 22 of 48
My landlines has not worked for 7days can you please fix it. XXXXXXX REMOVED FOR SECURITY REASONS.
[Edit: Please only follow up on your own thread, @Dinnis.]
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on 22-11-2024 09:15 AM
Message 23 of 48
Hi Fredericka, were you a shell customer? If you were you still need to contact our shell team.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 21-11-2024 07:31 PM
Message 24 of 48
I too cannot sign into my email account (postoffice) - 'password incorrect', but it is NOT!
Been trying for ages to get any answer.
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on 20-11-2024 10:57 AM
Message 25 of 48
I've had your account suspended until I hear back from you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 20-11-2024 10:00 AM
Message 26 of 48
Please run good quality antivirus and malware on all your internet connected devices.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 20-11-2024 09:50 AM
Message 27 of 48
Hi asf484, is the affected account the one you used to register here on the community?
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 19-11-2024 08:58 AM
Message 28 of 48
Someone is diverting all my emails to an unknown address and I am now unable to contact my talktalk account. I contacted them by telephone on Friday when the problem first became apparent and had a long interactive communication. IHAVE CHANGED PASSWORD but this hasn't been sorted. Repeat: someone has stolen and is stealing all my incoming and outgoing emails and all previously stored emails. VERY URGENT ACTION REQUIRED
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on 28-10-2024 06:22 PM
Message 29 of 48
@Noah1165, you have posted this on an unrelated thread.
Please go via "help with your service" in the forum menu and select one of the message boards to do with your Internet service.
It'll be Broadband/ full fibre or whatever is most relevant to your situation. Then click start a topic to begin your thread and explain the issues you've been having.
You'll also need to complete your community forum profile details for Talktalk staff to identify your account. Go via your avatar; settings etc to complete Personal Information and click on SAVE CHANGES, at the bottom of that area.
Staff will respond to your new thread during the day.
Gliwmaeden2, a fellow customer.
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on 28-10-2024 04:20 PM
Message 30 of 48
Hello
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on 28-10-2024 04:19 PM
Message 31 of 48
Hi
My router completely died last night no lights nothing, so I have no Internet
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on 25-10-2024 09:19 AM
Message 32 of 48
Hi Rovers17, please start a new topic and include as much information as you can so that we can help you.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 24-10-2024 01:50 PM
Message 33 of 48
Cannot log into my emails on my tablet i
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on 14-10-2024 10:56 AM
Message 34 of 48
Hi Janesuart, please start a new topic with as much information as possible. This thread related to an incident in January and isn't relevant any longer.
Ady
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 13-10-2024 11:10 AM
Message 35 of 48
Hi I am unable to log in to my emails. It says you are not authorised to sign in and I'll be directed to log in, but it won't let me
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on 16-09-2024 11:47 AM
Message 36 of 48
There is an outage at the moment.
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on 16-09-2024 11:27 AM
Message 37 of 48
I am no able to sign in my account
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on 16-09-2024 11:15 AM
Message 38 of 48
There is an unexpected outage with My Account this morning
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on 16-09-2024 09:38 AM
Message 39 of 48
Why can't I sign in now
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on 09-09-2024 10:26 AM
Message 40 of 48
Hi Hurst
Are you able to test with another handset? T
he check base error could mean the actual handset is faulty/ not charged.
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