Hi @Steph_lloyd07 ,
Are you using Microfilters (if you need them) in ALL of the sockets in your home that are in use ?
"You'll only need to use microfilters if you have a standard master socket with one port on the front. For your microfilters to work properly, you'll need to plug one into every socket you're using in your home."
If there is no issue with your microfilter setup then it would be worth going to the Service Centre to do a test on your phone line, this will indicate if there is currently any fault on your line. You can also access this from the ‘My Account’ site.
I'm sorry to hear this.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.