Whist I now have a TalkTalk WIFI Hub, I was previously a talktalk customer and also have a TalkTalk Super Router (think it is model HG633) which I used as wifi extender via powerline plugs. I know from my mum's router setting (is a talktalk customer) that the latest firmware is v2.00t for the super router.
Unfortunately my super router is still on v1.21t, is it possible to get the latest firmware for my router that I am using as a wifi extender? Is it only possible for the TalkTalk OCEs to update that router if I set it as the main router instead of as an extended router on 192.168.0.2 ?
Thanks in advance
I think you'll have to connect the HG633 directly to the telephone socket bypassing the wifi hub as I can currently see the wifi hub but not the HG633
I have directly connected the HG633 to the phone socket now. Can you try again please?
Apologies I'm still unable to connect to your router.
Please can you factory reset the HG633 router using the pin hole reset for ten seconds, I can then try this again.
I have looked at my HG633 router and can now see that it has the latest firmware of v2.00t, so I think it might have worked. I can see options within the router that were not there before with the previous firmware. I don't want to do a factory reset and lose my custom settings, but have done a reboot of the router and all is working well.
Thanks for your help.
I have always had a great connection and reliability with the talktalk super router (even with the old firmware) and have not noticed anything too different now, so cannot complain. Thanks again
Just as a matter of interest how do the broadband download & upload speeds compare between the HG633 and new wifi hub?
I ask because with my superfast fibre connection it's down by about 30% with the new wifi hub.
I found both to be similar, but did not do extensive testing.
As I use powerplugs between the WIFI Hub (connected to phone line) and HG633 which are only rated at 200Mbps (using 100Mbps ethernet port), I do find that I get 40Mbps at most as my main PC is connected to the HG633. I do have a server connected to the WIFI Hub directly and found that I could get upto 76Mbps (same with HG633 when I had it connected to the phone line). So depending on your network setup, it is possibly due to other factors. I have assumed that you meant your WIFI speed was down by 30%, which again could be down to your setup. Might be that you are connecting to 5Ghz channels now rather than 2.4Ghz channel, even that both routers support both.
No, it's the main fibre broadband that's down by 30% sadly. With the HG633 I can get 68Mbps download but only 50Mbps on the wifi hub. I have riased it here and just waiting for an OCE for some advice.
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I already had a thread but had to wait until today for an OCE to help and I'm happy to say the @OCE_Debbie was very helpful and the issue is now resolved in as much that I have full internet speeds as per the HG633 but I am 20% down on wifi speed on the 2.4Ghz band which I can live with.
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