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router admin password

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5 REPLIES 5
Anonymous
Not applicable

i have performed a factory reset on my router,i now want to log in to the router and change some settings,my problem is when i first recieved my router i removed the rear label for privacy concerns and have now lost this label with the router admin password on it,any help please

Community Team

Hi

 

We have no record of the admin password, If you have removed the sticker with the password, we would not be able to provide this.

 

Thanks

 

Karl. 

Anonymous
Not applicable

hi karl,happy new year and thanks for your quick response,can you please send me a replacement router as without the admin password i am unable to do the basics like change wi fi password and changing minor settings,i understand i will probably have to pay for it as i removed the sticker,i didnt realise talktalk did not keep my routers details on record,can you email me and let me know how much it will cost and when you are able to send one,p.s,i only want the same router i have not the newer one,i think mine is called 633 ?.thanks

Community Team

Hi

 

A replacement is on the way.

 

Thanks

 

Karl. 

Anonymous
Not applicable

thankyou

Community Team