Get expert support with your Fibre connection.
on 14-01-2024 03:40 PM
Hi I'm having problems with my internet my Xbox shows 100% packet loss when I do a speed and statistics test.
I have a family with Xboxes who are on talktalk and are also having the exact same problem, if I take my Xbox to my brother's mum Xbox shows 0% packet loss so it's not a problem with the Xbox
Seems as it's happening over multiple households on talktalk it's highly unlikely to be a router issue either.
Any help would be appreciated
on 15-01-2024 07:59 AM
Hi Dean,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle
on 14-01-2024 03:41 PM
picture of what the Xbox shows