Account not created as new Customer with CityFibre

[tleung]

Hi 

New to TalkTalk

I've had my FTTP installed since May, however since then have been waiting on an email coming through with my account number/details so I can create an account and god forbid pay some bills.

I'm wondering if anyone else has had this issue?  Internet is working fine but can't manage my account at all

[Arne-TalkTalk]

Hi @tleung

It looks like the account has now been created , did you get the email with the direct debit details?  

it should have your account number in it, allowing you to register.

[tleung]

Hi - @Arne-TalkTalk have done so

Thomas

[Arne-TalkTalk]

Hi @tleung

Can you add your full address to the private notes section of your community profile and I will try to locate your account. 

Thank you.