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FIbre Support

Get expert support with your Fibre connection.

Broadband not working

Annakonarska
First Timer
Private Message TalkTalk
Message 3 of 3

For some reason broadband stop working around 8pm 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Staff are not back on the forum until Monday now, but if more urgent you can always try the Service Centre on 0345 172 0088. 

 

Alternatively, if you tell me which make/model of router that you have & what light(s) are on it, I might be able to help.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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