Get expert support with your Fibre connection.
on 24-02-2024 02:47 PM
I have been notified by Openreach that they will be connecting fibre to my property within the next 6 weeks. Will TalkTalk be proving a new router that will allow me to connect my existing phone to continue using my existing phone line? My existing router has a WAN socket but not BT phone socket.
on 24-02-2024 04:43 PM
You will be notified by your ISP when any changes are pending, not by Openreach.
on 24-02-2024 03:17 PM
What is the procedure when Openreach advises me that my existing copper connection is to be withdrawn? The changeover is inevitable and not by my choice.
on 24-02-2024 03:05 PM
The change will come eventually, but it won't happen without your knowledge.
on 24-02-2024 03:03 PM
I had assumed (unwise) that the old copper cable would be disabled inline with nationwide publicity. I am nor requesting any change to my service but believe there is no choice, the copper cable is being withdrawn.
on 24-02-2024 02:58 PM
Openreach will not be "connecting" Fibre as such, unless you have specifically ordered it from your provider, I guess they just mean that it will become available at your property. Or have TalkTalk separately notified you that you are getting a free upgrade?