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Connection timeout

nathanh12300
First Timer
Message 2 of 2

Every 5-30 minutes my connection will timeout.  I have noticed this most while playing a game (Rust) but also at times when simply browsing.

 

Hardware VersionSoftware VersionGUI Version

N7201084N001422
FAST5364 3.00
SG4K10002816t
3.7.8

 

Anything I can do from my end to fix or track down the problem?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Message 1 of 2

Hi nathanh12300

 

I'm sorry to hear this.

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

Debbie

 

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