Staff will run the test during the day - they usually need you to be around in case you need to have the router plugged in directly at the test socket, or otherwise, @Jamhawks.
It's a good idea to complete your community profile first, for them to identify your account. Go via your avatar; settings. Add your Talktalk account number in Personal Information. SAVE CHANGES.
Staff are on here c 7am since the clocks went back and daytime only, Monday to Friday.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
