Staff will run the test during the day - they usually need you to be around in case you need to have the router plugged in directly at the test socket, or otherwise, @Jamhawks.
It's a good idea to complete your community profile first, for them to identify your account. Go via your avatar; settings. Add your Talktalk account number in Personal Information. SAVE CHANGES.
Staff are on here c 7am since the clocks went back and daytime only, Monday to Friday.
Gliwmaeden2, a fellow customer.
