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FIbre Support

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Digital Voice Switch Over

JaneD3
Newbie
Private Message TalkTalk
Message 3 of 3

Our contract is up for renewal in March. If I sign up to a new 24 month contract will I be forced to upgrade when Digital Voice comes available or will we be able to continue on our Fibre 65 contract? 

 

I am feeling very confused about the whole thing, there are so many different dates being banded around and the communication from Talk Talk has been non-existent.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi JaneD3

 

At the moment you can renew on the same package, full fibre is not available just yet. 

 

Call the loyalty team on 0345172008

 

Regards

 

 

 

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It's not even available everywhere, @JaneD3.

 

So you'd need to check whether Talktalk offers it in your area. 

 

Simply renewing won't require you to upgrade, but you need to be sure that when it does have to be done, it's at a convenient time for you, to minimise disruption. 

 

Gliwmaeden2, a fellow customer.
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