I'm writing on behalf of my 89 year old mother who lives alone and is severely disabled. She is still on Fibre 35. She does not have a computer but does have a pendant alarm. She is worried that she will lose her telephone connection at some time soon as she is not on Digital Voice. I have tried contacting TalkTalk by phone to find out if she is in imminent danger of losing her service - but cannot get past the automated voice which does not understand the query. Can anybody out there advise please?
