Get expert support with your Fibre connection.
on 19-05-2023 05:12 PM
Hi, I have had Internet issues for over a month. I have had a BT engineer out and a talktalk engineer. Today the talktalk engineer came out and did some bits and my Internet then kept crashing for an hour constantly at 4pm. No person I call is helpful. I have been a customer for 12 years and I finally have come to the realisation that maybe I need to switch provider. All of mine and my kids mobile data has gone but noone from talktalk seems to want to help.
on 26-05-2023 01:07 PM
Hi TerriL
Do you still need help with this?
on 22-05-2023 06:40 AM
Hi TerriL
I'm sorry for the delay.
The line test is clear and the line is showing in sync and connected.
Are you still experiencing this fault?
on 20-05-2023 12:13 AM
Staff will be back on Monday, @TerriL.
Your thread is in the queue for attention.