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TerriL · ‎19-05-2023

Hi, I have had Internet issues for over a month. I have had a BT engineer out and a talktalk engineer. Today the talktalk engineer came out and did some bits and my Internet then kept crashing for an hour constantly at 4pm. No person I call is helpful. I have been a customer for 12 years and I finally have come to the realisation that maybe I need to switch provider. All of mine and my kids mobile data has gone but noone from talktalk seems to want to help.

Debbie-TalkTalk · ‎26-05-2023

Hi TerriL

Do you still need help with this?

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Debbie-TalkTalk · ‎22-05-2023

Hi TerriL

I'm sorry for the delay.

The line test is clear and the line is showing in sync and connected.

Are you still experiencing this fault?

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Gliwmaeden2 · ‎20-05-2023

Staff will be back on Monday, @TerriL.

Your thread is in the queue for attention.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

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