I am getting sick of these connection issues and slow speeds that I have been experiencing for months. So much so that I am now contemplating going with another provider. The internet test says I still have an open fault and to contact the team yet the 'Contact Team' button doesn't work. I have tried contacting an agent through chat, but my work hours make it hard to speak to them because I'm on the way to work when they open and I'm back just as they close.
I cannot seem to get this error fixed and I have had all new equipment, an engineer out to check my equipment, outside line, junction box and exchange, yet I am still plagued by rubbish internet. I am NOT getting what I have paid for. I am having to use my mobile phone and it's internet as a hotspot most nights just so I can get a stable connection to play a game. If it wasn't for my TalkTalk TV package, I would have already left.
TalkTalk, you have until my next bill date to fix this or I'm gone.
