on 21-10-2021 02:35 PM
21-10-2021 01:03 PM - edited 21-10-2021 01:34 PM
Yes I am and was expecting a call 1400 - 1600 today, which didn't happen as someone rang once at 12:56 and then I had a text saying TalkTalk are closing my complaint as they could not get in touch???
Why are TalkTalk behaving like this? Bunch of crooks
Reported incident August 24 and I still haven't been compensated for loss of service!!
on 15-10-2021 02:54 PM
on 15-10-2021 10:38 AM
on 15-10-2021 09:33 AM
While you continue to fly the TalkTalk flag and waffle on - don't loose sight of why I started the complaint.
I returned from hospital after a nurse-led pre-op examination with high blood-pressure and was unable to use house phone to call 999 - all health related wi-fi cctv cameras were off-line, it took several days to fix
I has the op on 13th - https://www.youtube.com/watch?v=3k3wDpBKQOk this is what I had done
on 15-10-2021 09:02 AM
I'm sorry to hear this. The line test is clear and the sync speed looks very consistent. I can see from your topic that you have tested wired. Can I just confirm, have you ever tested with a different make and model of router?
on 15-10-2021 08:48 AM
You know this is nonsense.
Each time you contact Talktalk Customer Service a new incident number is created and I receive a test message - I have several incident numbers for the same problem
on 15-10-2021 07:23 AM
I'm sorry for the delay. I've included our Compensation Policy below and what this includes. Do you still need assistance with the broadband connection?
on 14-10-2021 03:47 PM
I now see how TalkTalk get around paying compensation they give each telephone call a new reference rather than classing it as a continuance. In reality the problem was not fixed in 30 days!
on 12-10-2021 10:56 AM
on 12-10-2021 10:53 AM
had further issues with my phone and broadband, tried ringing - yet further hassle - so have given up with Talktalk.
So I would say it is intermittent and therefore unreliable @ £38.95 pm is a joke
on 12-10-2021 10:48 AM
on 07-09-2021 09:38 AM