Ethernet ports not working

[Lozc88]

talktalk have asked me to do all the usual resets and still none of ethernet ports working on the router. Theyve ran their diagnostics and suggested I waited 24 hours to see if they start working again but no change in 48 hours. Some of the hardware that was also connected by wifi before will no longer connect either. I did report a couple of months ago my router kept restarting daily. Is this a faulty router cause?

[Karl-TalkTalk]

Hi @Lozc88 

I'm showing that a router order has been placed for you.

Thanks  

Karl. 

[Lozc88]

Its the sagemcom dual hub router. Ive had it over 4 years 

[ferguson]

It sounds like it may be a faulty router, which make/model is it?

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