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FIbre Support

Get expert support with your Fibre connection.

Faulty Router

PB-ONE
Newbie
Private Message TalkTalk
Message 2 of 2

Hi

Done connection tests and all other fixes. Broadband speeds are fast when it's working properly (in excess of 40 mbps), but I'm having to reset my router almost everyday now. It slows to around 1-2.

Could I please have a new router. The current one is probably getting on for well over 5 years old I would think...

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

You'll need to complete your community forum profile details for Talktalk staff to identify your account and address etc, @PB-ONE.

 

Add your Talktalk phone number  / account number in Personal Information. 

 

Go via your avatar; settings; drop down menu.....SAVE CHANGES. 

 

Staff are not on here at weekends. They'll respond during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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