Hello dear talktalk community.
I upgraded to fiber 150 in Januari,. With a go live date of the 19th of January.
Over the first 4 days my speed was 97 Mbps but then droped to 85.
The following month and up till now the d/l speed have droped to 65-70 Mbps.
So, three months been well belove the minimum garanteed speed of 96 Mbps.
I've been in contact with talk talk chat 4 or 5 times over this period, spoken to tech over the phone and had an engineer from openreach out, speed is still 65 Mbps.
The engineer tested the line and all the gear and was getting 103Mbps to the socket, but 80 odd to the modem and even less to the router, he advised the modem to be replaced, which it was, but that did nothing.
So what is going on, being in contact does nothing to fix the problem, they just do to line test, ask if I've resterted the router, the usual stuff, and leave it there.
So where do I go from here, I'm basically on fiber 65 but with a fiber 150 contract.
Also, what I do not get is, the speed was 97 Mbps for the first 4 days, solid, then after that gradually droping to where it is now, so clearly the gear is capable.
I need help.
Matt
