Faulty router

[Speedwell174]

I have been having dropouts on my desktop and TV.  I have tried all the tests and suggestions many times.  Sometimes they work for a while then back to slow or drop outs. 

After another round of rebooting etc, I am getting 30mbps wired via powerline adaptors and 10 mbps to my phone.  The line to my house is giving 60ish mbps, which is above the guaranteed minimum of 57mbps.

When working well, I get 60mbps wired and 30 to the phone

Can I get a new router or are there any other suggestions that might work.  

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[Speedwell174]

Thank you for your help, Karl

[Karl-TalkTalk]

Hi

i'll get a router out to you and see if this helps.

Karl.

[Speedwell174]

Profile now updated. Can't think why I'm having so much trouble. I did this years ago as Speedwell.

[Karl-TalkTalk]

Hi

Can you please update your Community Profile to include your

• Name
• TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl 

[Speedwell174]

I am not really a visitor, I was previously just Speedwell but the new system doesn't want to let me in