Fibre 65 Internet keep going off.

[Max2021]

My internet keeps going off intermittently for a few months now,i wasn,t so bothered until i got cameras inside and outside the house i had a live chat on Saturday and they said to reset my router and monitor the situation it,s gone off the 24,25, and twice today i would like a new router sent out to see if thats the problem otherwise i will move to a new provider sry it,s so long.

[ferguson]

It will help if you work your way through all the steps in the help article, including connecting to the test socket:

https://community.talktalk.co.uk/t5/Articles/What-to-do-if-your-internet-is-down/ta-p/2205297

Which make/model of router do you have?