HUWAI 633 ROUTER

[billybob78!]

I ma having problems with the above router similar to a previous poster. I have to regularly turn it off then back on to get it to work satisfactorily.  It is a very old router so my be on its last legs !

Any help would be very welcome

[Michelle-TalkTalk]

Hi @billybob78! 

Just checking back in to confirm if everything is now working ok for you?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @billybob78! 

Have you received the replacement router?

[Debbie-TalkTalk]

Hi @billybob78! 

Thank you 🙂

I've ordered the replacement router, please allow 24-48hrs for this to arrive.

Please let us know how the connection compares with the replacement router.

Debbie

[billybob78!]

I think I have managed to update my profile with the info you required. So my I take you up on the offer of a new router thanks.

billybob78!

[Debbie-TalkTalk]

Hi @billybob78! 

If you click on your Community Username, then select view/manage user settings, then click on personal information tab.

You can then add your details there, please can you also click the save changes button at the bottom of the page, once you have added your details.

Thanks

[billybob78!]

How do I do that ?

[Debbie-TalkTalk]

Hi @billybob78! 

I can send you a replacement router.

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks