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FIbre Support

Get expert support with your Fibre connection.

IP problem

Tired3
Newbie
Private Message TalkTalk
Message 3 of 3

Sorry but I hate this community idea thing pinched from Apple. So instead of Talk Talk or Eero or whoever fixing the problems they cause I got put my head together with bunch of customers, Anyhow, can anyone tell me how to fix this so I can log into the National Lottery again. Surely I’m due to be a millionaire some time… See message below that’s appeared a couple of weeks after starting with Talk Talk / eero

 

Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or Isle of Man, we must assume that you are located outside this region.

Please contact your ISP and ask them to update the registration of your IP address (it may take a few weeks for the changes to take effect).

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2 REPLIES 2

Tired3
Newbie
Private Message TalkTalk
Message 1 of 3

Thanks for responding. Yes full fibre. No VPN I am aware of.

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Are you using a VPN at all? Otherwise, which service do you have exactly, you mention an eero so is it Full Fibre?

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