We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Router arrival

Barrond
Chatterbox
Private Message TalkTalk

yesterday

Message 2 of 2

I have been told 3 times my router would be delivered in 2 or 3 days. I have found that an order was due to be delivered 10th October, as I can't run any connection tests until router arrives. Can anyone please advise .talktalk has booked an engineer to come on 21st October but its Friday tomorrow and there is no definite date for delivery. It is frustrating as I could have has next day delivery from amazon.

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi

 

Router delivery is usually quick.  I've had a look and the order is still showing as sent to fulfilment team, so looks like the order has become stuck and not reached the team to send this out.

 

I've raised a manual order request to the team to get a router out to you.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024