Internet going off every afternoon at approximately same time.

[StevieG!]

Hi Everyone. Hope somebody can help.

Our internet goes off every afternoon at about the same time and comes on again at about 11pm.  It seems router is trying to connect and Amber flashing light turns to white after a few minutes, stays on white for one minute then back to amber. This goes on for a number of hours then connection restored late at night.

Given new router but same problem happens. Tried everything that talk talk suggests but nothing helps.

Any advice for a 72 year old technophobe would be appreciated.

[isurua]

@KeithFrench  This is what happened to me this morning to be fair.. no clue what’s going on

[KeithFrench]

Have you tried doing a factory reset of the router? With the router turned on, press the small recessed reset switch near the power connector for at least 10 seconds.