Latest Firmware HG633
on 17-12-2023 01:02 PM
Message 9 of 9
I'm currently running v1.15t can I get the latest Firmware? Hope you can help
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8 REPLIES 8
on 18-12-2023 08:49 AM
Message 1 of 9
Hi Eric
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie 🙂
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on 18-12-2023 08:45 AM
Message 2 of 9
Thanks yeah that would be great
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on 18-12-2023 08:44 AM
Message 3 of 9
Hi Ericb1
Thanks for updating your Community Profile.
I think we should send a new router (Sagemcom WIFI hub) Would you like me to arrange this?
Debbie
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on 18-12-2023 08:12 AM
Message 4 of 9
Updated profile now
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on 18-12-2023 07:37 AM
Message 5 of 9
Hi Ericb1
Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.
Thanks
Debbie
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on 17-12-2023 02:22 PM
Message 6 of 9
Wait for them to reply.
I can't remember if these models need it!
They may send you a more recent model anyway once they have tested it, @Ericb1.
Gliwmaeden2, a fellow customer.
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on 17-12-2023 01:43 PM
Message 7 of 9
Do I need to have remote support turned on?
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on 17-12-2023 01:16 PM
Message 8 of 9
Leave the router switched on for staff to push through an update after the weekend, @Ericb1.
Also ensure that you have completed Personal Information in your community forum profile details. SAVE CHANGES.
Gliwmaeden2, a fellow customer.
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