When I try to access the logs - it's like swimming in thick syrup checking anything on the WiFi hub page - such as Light Control - and eventually when the page opens - it is EMPTY - No logs at all on any of the options !!
Plus I am unable to reboot the router remotely - when I try, I just get the swirly cursor for several minutes
This is not a situation that I like either, I am in the same position. As soon as it was brought to my attention & I tested mine to ensure that I could replicate the problem, I passed it over to TalkTalk. Their Devices team deals with problems from there. I assume that it has been brought to the attention of Sagemcom, who will fix it.
I hope that the fix will be in the next firmware revision. I have not been told when that will be released.
I was responding to @Weevie "So others are getting the same problems ?" Noting this topic had been raised elsewhere, and that I'd had a response saying there was no fix date for next release.
Hi @gcotgreave If you want help, you cannot use someone else's thread.
To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.
Not being funny, but checking the logs tended to be low on my list of priorities. Are you having any particular issues with your service at the moment?
