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New Broadband Speed Checker results page

stephenleak
Chat Champion
Message 4 of 4

Dear Sirs,

 

First, I like the new speed checker results page format with the upload speed, which you had to note before it vanished.

 

But ... having lulled you into a false sense of security ... why not include the ping time?

 

If you do, please note that the text ought to be amended from "speeds" to, maybe, "results".

 

Yours faithfully,

 

Stephen 

The Community: the victims' support group for TalkTalk customers?
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3 REPLIES 3

Michelle-TalkTalk
Support Team
Message 1 of 4
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stephenleak
Chat Champion
Message 2 of 4

Oops. You can scroll the page down. I only found this out when I set the area of the screenshot and overshot!

The Community: the victims' support group for TalkTalk customers?
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Michelle-TalkTalk
Support Team
Message 3 of 4

@stephenleak Thanks for your post. When I run a speed test using the TalkTalk Speed Tester it shows me the ping result between the download and upload speeds. Would you be able to provide a screenshot of what you are seeing? (Please remove any personal information from the screenshot) Thanks

 

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