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FIbre Support

Get expert support with your Fibre connection.

New Router Not Arrived

Snodgrass61
First Timer
Private Message TalkTalk

14 hours ago

Message 2 of 2

Hi

My router has been broken since 7th January. The tech rep I was chatting with then was supposed to have ordered a new one. 2-3 days delivery. It’s not arrived. I’ve chased it twice. I was told Monday it would be with me by today and that I would get tracking numbers etc. So far I’ve had nothing. Can someone please check for me what is actually happening?

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message

12 hours ago

Message 1 of 2

Hi Snodgrass61,

 

There is a note saying that the router has been ordered. If you don't hear anything over the weekend can you bump the thread on Monday and we'll check again


Chris

Chris, Community Team 

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