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on 11-08-2024 04:09 PM
Hello, I'd like to request a new router, our current is a Huawei-HG633 and has DSL connection since we don't have ethernet. It's very temperamental with its download, going down to less than 1mbps at times.
Thank You,
on 14-08-2024 08:35 AM
Morning,
Just checking back in to see if the replacement router has arrived?
Thanks
Michelle
on 12-08-2024 07:22 AM
Hi @DawnM66
Apologies for this.
I've ordered a replacement router, please allow 48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie
on 11-08-2024 06:10 PM
Hi @DawnM66 your post has been escalated and you should hear tomorrow.