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FIbre Support

Get expert support with your Fibre connection.

No Internet after midnight all days

ImranHW
First Timer
Private Message TalkTalk
Message 3 of 3

Hi. My Fibre65 is down every night exactly at midnight. It just goes down in the middle of my work. Please have this fixed.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi ImranHW

 

Did you check to see if HomeSafe/KidsSafe was switched on in My Account?

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi ImranHW

 

I'm really sorry to hear this.

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe has been switched on?

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