FIbre Support

jace777 · Thursday

No internet last hour or so,intermittently before that awhile,a solid amber router light and engaged phone tone,also no telephone service too.Router switched off sadly to np avail too.Im in London SE1 area,please help urgently Jace!

JASON

Karl-TalkTalk · Friday

Hi

OK, keep an eye on things and report back if the situation changes.

Thanks

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

jace777 · Thursday

Thanks Deb,yes it all went back fine 3 or 4 hours later,very strange indeed Jace!

JASON

Debbie-TalkTalk · Thursday

Hi @jace777

I'm really sorry to hear this.

The line tests are clear - no faults detected. Are you still experiencing issues this morning?

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FIbre Support

Outage!