This is the problem, no-one can commit to a time or date. It's really frustrating. My view is, we won't get a replacement and we will have to chase this down. The emphasis at TalkTalk really feels like it's down to the customer. As I said it's day 3 today so I'm hoping it arrives.
We also have a billing query that no-one seems to be able to fix too. I posted about it but no response.
2-3 days from Thursday so assuming COP tomorrow. I PM'd you the ref. We have to give them time to send a replacement. Don't know if this is a full replacement or a adapter only.
It's not been resolved. I had to find a spare ac adapter and I'm using that. The ticket was set to resolve but I'm assured that I will be getting a replacment sent, well that's what my partner was told. She was told 2-3 days before arrival, and we are on day 2.
