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on 04-02-2023 02:18 PM
I was promised a returns bag for my old defunct router, but it has not arrived.
Can you try again please.
JohnT68
on 06-02-2023 07:45 AM
Hi John,
I can see that a returns bag has been dispatched, it should be with you within a day or two
Chris
Chris, Community Team
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on 04-02-2023 02:45 PM
Staff won't be back before Monday, @JohnT68.
Copying in the link to your other thread:
https://community.talktalk.co.uk/t5/Fibre/Replacement-Router/td-p/2946873
The returns bag may well turn up before then, in which case please post back on here to let staff know.