Router constantly crashing
on 11-12-2024 12:10 AM
Message 45 of 45
Since today, our router seems to be ocntmstantly crashing. I'm having to power cycle often to get it back up and running.
I'm able to connect to the router login page, but often it won't let me on saying 'can't communicate with gateway', or if I do get on, all settings appear blank!
Rebooting temporarily fixes..... My router has suddenly become very poorly for seemingly no reason!
Has there been a firmware push recently?
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44 REPLIES 44
on 11-12-2024 06:55 AM
Message 41 of 45
Hi @DrWig
I'm really sorry to hear this.
I can send you a replacement router. Can I just check, do you use WIFI boosters/extenders?
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on 11-12-2024 12:18 AM
Message 42 of 45
Thanks. I've just checked and voice is fine.
Cheers
DrWig
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on 11-12-2024 12:15 AM
Message 43 of 45
Could be a local issue. Have you checked that your voice service is working OK? This has been flagged to the support team, you should get a response later in the morning.
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on 11-12-2024 12:12 AM
Message 44 of 45
P. S. It's been absolutely rock solid until today. I can't remember the last time I had to reboot before this!
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