Router

[RILEYANDPAIGE1]

Hi

I have just renewed my contract for fibre65,I have a hg633 router for years and I have 15 plus devices in the house.is it possible to get a new router?

[Debbie-TalkTalk]

Hi RILEYANDPAIGE1

I'm so glad to hear this.

I have sent you a Private Message with a link to a short survey for the Community.

Thanks

Debbie

[RILEYANDPAIGE1]

Hi

I just received it and all my checking all my devices ,it has cured all my problems.

Thanks for your prompt assistance, much appreciated.I will be returning my previous router in the bag provided.

[Debbie-TalkTalk]

Hi RILEYANDPAIGE1

Have you received the replacement router?

[Debbie-TalkTalk]

Hi RILEYANDPAIGE1

Thank you 🙂

Debbie

[RILEYANDPAIGE1]

Will do

[Debbie-TalkTalk]

Hi RILEYANDPAIGE1

Thank you 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Debbie

[RILEYANDPAIGE1]

Yes it is

[Debbie-TalkTalk]

Hi RILEYANDPAIGE1

I can send you a replacement router.

 Just to confirm, is the telephone number in your Community Profile the correct landline number? (please do not post the number on this thread) I can then order the replacement router.