Router

[LuckyBob]

My old D Link DSL3782 router range is quite limited. Is it possible to get a new router that covers all of my house?

[nambuso-TT]

Hi there LuckyBob. I am very sorry to hear that you are having issues with your services please confirm if you are messaging us from home where the TalkTalk services are installed. Thanks

[LuckyBob]

Hi siphosethu-TT,

No, I haven't heard from anyone else yet.

[siphosethu-TT]

Hi there @LuckyBob, has anyone helped with the router? Thanks

[LuckyBob]

Thank you Keith. I'll let you know the outcome.

[KeithFrench]

Hi @LuckyBob 

I have asked one of TalkTalk's support to pick your thread up and replace it for you.

They aim to respond within 48 hours (Monday - Friday), excluding Bank Holidays, but if more urgent, you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number (TalkTalk Phone or Account number box )and, if possible, an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.