Suddenly getting lots of Cloudflare issues....

[aolmum]

on regular sites such as per screenshots, and noticed other customers mentioning this too. Anything I can do this side to fix issue?

[aolmum]

Yes. I have now discovered Cloudflare issue is mainly on one browser and device, so most likely a browser oroblem rather than a hub/router issue as I had first thought.  The latest browser upgrade probably having been the culprit. I have tweaked various settings on that again and there has been some improvement, although still issues. 

So, just the problem with Open DNS to resolve, which does seem to be the hub/router that is the issue. The Open DNS and Internet Bad Guys tests are not working across any browser/device at moment.

[Debbie-TalkTalk]

Hi @aolmum 

Thanks for your reply.

Have you tried a different browser?

[aolmum]

Factory reset now completed and SSIDs renamed.

Cloudflare issue still there. Starting to think it may be an Opera browser issue, although have seen other Talk Talk users reporting similar problems recently.

Open DNS still not working. Browser cache cleared and device restarted.

Directing Primary and Secondary DNS to their servers looks okay in server configuration page, but even though Apply button used, device info page is still pointing to Talk Talk servers.

[aolmum]

Will try the reset this evening as in use by another family member at moment.

I had only recently got the Open DNS working again, as one of the recent updates to the router seemed to have messed the settings.  The Router has been rolled back twice recently too, but for other issues that version SG4K100208 was causing.

[aolmum]

I was hoping to avoid doing that, but agree, it might be necessary to at least try, thanks.

Wondering now if it is a recent browser update that is the Cloudflare issue culprit, as I have just tried another browser, and so far it lets me through without problem.

Mind you  Open DNS not working is still an issue, so yes, I think I will do a reset this evening.

[KeithFrench]

What about trying Google DNS (8.8.8.8) in the internet connectivity section of the router? Did you try the factory reset?

[aolmum]

Have noticed that despite me setting Open DNS in Router it has decided to stop working too. Wondering now if Talk Talk have overidden the Open DNS settings, albeit both are still showing when I log into router.

(It's not my week for computers, methinks 😭😁)

[KeithFrench]

If the suspect activity is coming from your devices, then I would think it is one of them, not the router that is causing it. Have you tried a factory reset of the router's configuration, just in case?

[aolmum]

Hello @KeithFrench , thanks for asking, but not according to the scans I have ran. This started in last week or so, but is getting worse. Thinking about it, it may have started around the time when I asked for Router software to be rolled back again (it was causing other issues).

[KeithFrench]

Have you got any device with malware on it?