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FIbre Support

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TalkTalk Full Fibre (Virgin Customer)

applebob86
First Timer
Private Message
Message 3 of 3

Hi

i am seriously thinking of moving to TalkTalk full fibre as virgin keep increasing my cost and at the moment it’s just not worth it. 

If I get Full Fibre from TalkTalk which does not use copper network, can the engineer use the existing connection I currently use for Virgin? 

if not, what’s involved in the installation and will it require additional boxes and wiring coming into the house?

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

Talktalk has done its deals with Openreach  / City Fibre etc, which are separate from Virgin's infrastructure, @applebob86.

 

Whole different set up:

 

https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166

Gliwmaeden2, a fellow customer.
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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Virgin use an entirely separate cable-based network, unique to them and unusable with any other provider. TalkTalk have a variety of network suppliers, although each will deliver fibre to the property in a similar way via an Optical Network Terminal, or ONT, fitted in your property.  Which will require a new installation. You can find a few more details here:

https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166