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FIbre Support

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Upgrading from Eero 6 to Eero pro 6

Newtopro6
Sightseer
Private Message TalkTalk

on ‎06-05-2025 10:20 PM

Message 3 of 3

Hi just had delivery of Eero pro 6 instructions seem quite straight forward in leaflet. In reality just plug in and follow the striations on the app. Plugged in and powered on nothing happened on the app. I presume because this is a new device. Doing have delete the old device? Does this then allow you to add the new pro 6?  I wonder if anyone else has come across this problem.

 Thanks

Rob

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2 REPLIES 2

Newtopro6
Sightseer
Private Message TalkTalk

on ‎07-05-2025 08:55 PM

Message 1 of 3

Thanks Keith that worked a treat.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎06-05-2025 10:31 PM

Message 2 of 3

I would delete the eero 6 first from your network. Connect the Pro 6 physically, then click the + icon in the app to add it.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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